Send us an email including your Order ID, strain/s and quantity of seeds received. Our team will evaluate your case.
Remember that any order related issue (lost, damaged, missing item, etc) MUST be reported within 15 days of receiving your order.
Exceptions can only be made if the packaging of the seed/s confirms the strain/s type and the issue could only be detected in a developed plant.
Please contact us, providing the following information:
- Order ID
- Strain and quantity of the wrong seeds received.
- Photos clearly displaying the plant development
- Details documenting the growth and environment (date of planting, temperature, light cycle, humidity levels, indoor/outdoor cultivation, type of fertilizers and soil used )
Contact us at support@blimburnseeds.com. Our team will review your case and get you back in the next business day.